More Than Just a Tool
The Wayfinder is more than just a tool—it's a partnership, grounded in human interaction, that empowers destination organizations to achieve their destination stewardship goals with confidence and clarity. The Wayfinder embodies a deeply collaborative and consultative approach, with features and services designed to guide and support you every step of the way.
Continuous Improvement Pathway
Calculate your Destination Stewardship Indicator (DSI) with the Wayfinder Self-Assessment tool to understand your journey and identify areas for improvement. The Wayfinder's structured pathway is designed for continuous enhancement of your destination stewardship capability and capacity.
Integrated Content Management System
Enhance your stewardship efforts with valuable insights and access to global best practices. The Wayfinder content management system serves as a repository of external tools, templates and resources curated by our team of industry experts.
Dynamic Reporting
The Wayfinder Assessment Report tool facilitates effortless report generation to inform strategic direction, make data-driven decisions and communicate progress to key stakeholders.
Global Benchmarking
Global comparisons and stewardship indicator benchmarks will become available as the Wayfinder community grows, equipping you with actionable insights derived from comprehensive data analysis. Gain valuable perspective, enabling informed decision-making and strategic planning.
Multi-User Environment
Improve efficiencies, foster team accountability and track workflow progress in real-time with the Wayfinder's collaborative, multi-user environment.
Personalized Onboarding
Through one-on-one consultations, we tailor the onboarding process and provide comprehensive training to ensure seamless integration and alignment with your business objectives and existing management tools.
Ongoing Support and Guidance
Our support goes beyond implementation. We provide ongoing guidance, adapting to your evolving needs and empowering your team with the knowledge and tools needed for success.
Customer Enablement Services
A dedicated account manager serves as your primary point of contact, offering customer enablement support and ongoing consultation based on a deep understanding of your destination's needs. Working together, we'll develop a personalized destination stewardship plan, prioritize actions and optimize your Wayfinder experience.
Community Engagement
Join a community of like-minded destinations and thought leaders building a better future for the tourism industry. We facilitate knowledge sharing, networking opportunities and peer-to-peer support to foster collaboration and drive innovation.
State-Wide Support
The Wayfinder Enterprise provides tailored solutions for country- or state-wide stewardship initiatives. View aggregated stewardship activities at regional, sub-regional and destination organization levels to support your destinations and enhance stewardship outcomes.
Plans for Every Destination
Gain the clarity, organization and momentum you need to navigate your destination stewardship journey.
Wayfinder Gateway
For destinations just getting started, the Wayfinder Gateway is a self-service, low-entry membership level with digital onboarding services included.
Wayfinder 365
For destinations seeking more support, the Wayfinder 365 is a mid-entry membership level with in-person onboarding and customer enablement services included.
Wayfinder Enterprise
For destinations driving change throughout their jurisdictions, the Wayfinder Enterprise is a high-entry membership level with bespoke in-person onboarding and customer enablement services included.